Privacy Policy

Last Updated: January 23, 2026

Thank you for choosing CoolApps ("we," "us," or "our"). This Privacy Policy applies to our mobile application (the "App") available on Google Play Store and Apple App Store, and our website (if applicable).

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@coolacademy.id.

This Privacy Policy describes how we collect, use, and share your information when you use our App. By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users. The information we collect depends on how you use our App.

1.1 Information You Give Us

• Account Information: If you create an account, we may collect your name, email address, phone number, and password.
• User Content: Data you voluntarily submit, such as profile photos, comments, reviews, or support requests.
• Payment Information: If you make purchases, our payment processors (like Google Play Billing or Apple In-App Purchase) collect your financial information. We do not store full credit card numbers on our servers.

1.2 Information We Collect Automatically

• Log Data: Our servers automatically record information when you use the App, such as IP address, browser type, crash reports, system activity, and date/time stamps.
• Usage Data: We track how you interact with our App, including features used, time spent, and click patterns to improve user experience.
• Location Data: Depending on your device settings and App permissions, we may collect approximate location (based on IP address) or precise location (GPS) to provide location-based features.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Maintain the Service: To authenticate users, process transactions, and enable App functionality.
• To Improve Our App: We analyze usage data to fix bugs, optimize performance, and develop new features.
• To Communicate with You: To send administrative information, updates, security alerts, and support messages.
• For Marketing (with consent): To send you promotional materials if you have opted in. You can opt-out at any time.
• Security and Fraud Prevention: To monitor and prevent unauthorized access or illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Third-Party Services

We may share data with trusted third-party service providers to help us operate our App. These partners are obligated to protect your data. Key third-party services include:

• Google Play Services & Firebase: For analytics, crash reporting, and authentication.
• Apple Services: For iOS app functionality and distribution.
• Payment Processors: To handle secure payments (Xendit).

These third-party services have their own privacy policies addressing how they use such information.

4. App Permissions

Our App may request access to certain features on your device. You can manage these permissions in your device settings. Common permissions include:

• Camera/Gallery: To allow you to upload profile pictures or scan QR codes.
• Storage: To save downloaded files or cache data for offline use.
• Location: To provide location-based services.
• Notifications: To send you push notifications about updates or alerts.

5. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes set out in this policy.

• Account Data: Retained as long as your account is active.
• Log Data: Typically retained for a limited period for security and analysis.

You can request the deletion of your account and associated data by contacting us at info@coolacademy.id or using the "Delete Account" feature within the App settings (if available). Upon request, we will delete your data unless we are legally required to retain it.

6. Data Security

We implement industry-standard security measures, including encryption (SSL/TLS), access controls, and secure server hosting, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our App is not intended for children under the age of 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with information, please contact us.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Correction: The right to request that we correct any information you believe is inaccurate.
• Deletion: The right to request that we erase your personal data.
• Restriction: The right to request that we restrict the processing of your data.
• Data Portability: The right to request that we transfer your data to another organization or directly to you.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our App, you consent to this transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: